Let me just say that, those of you who have never worked in retail, a few surprises might come to you in this 4-part article series of what it's like to work at GameStop.
For confidential reasons, the names of the people involved in this story have been altered.
Part 1Part 2Part 3Part 4Having worked in retail myself, let's just say that I understand a number of the things this person went through. Also, yes, I've been thrown under the bus by my manger a few times just to appease the customer when I was only doing what's called "my job".