Let me sum it up simply. WORST! BIRTHDAY! EVER!
It's bad enough when you have to work a job you hate on your birthday, but when a Support Manager, who is also your friend, gives you jobs you hate all day, it only makes things worse. Some friend she was. You'd think she would give me something less hateful when I told her it was my birthday, but nope!

Lesson learned? Make sure to have your birthday off. Plan ahead months in advance if you must. You'll save yourself the pain I suffered in the end. -_-