Tomorrow, it will be one week since my computer had a VERY big virus hit it... it SHOULD be fixed, and this time, for good... whatever caused it, whatever allowed it to get in should be removed from my system, as windows XP will be reinstalled, and all programs that did NOT come with it will be gone, and I will have the very good 2009 version of Norton installed... which they told me would totally block the virus... it was one of the only two guarantees they gave me... the other was that the virus would be removed when I get my computer back...